Terms of service

01Quotes and what is included

• Every client gets a custom quote. It lists the service, what is included and the price.
• Prices are in US dollars unless your quote says otherwise.
• Government, state and other third-party fees are shown separately. They are set by those bodies and can change.
• Extra documents or work that is not in your quote are charged separately, and we will tell you before we do it.

02Your part

• You give us accurate and complete information and documents, on time. Delays or errors in what you send can delay the service.
• You confirm you have the right to use any content, brand or account you give us, and that your business and ads are lawful.

03Timelines

Timelines we give are estimates. Many steps depend on government bodies, agencies, banks and ad platforms, and we cannot control their timing.

04Advertising services

• Ad platforms such as Meta, Google, YouTube, TikTok and Pinterest have their own policies and make their own decisions about ads and accounts. We work to keep your ads within those policies, but we cannot control platform decisions.
• Ad results depend on many things outside our control, so we do not promise specific results such as sales, leads or returns.
• Before we start, we review your ads and your goals in a free audit.
• You pay ad spend directly to the platform. It is never paid to CAP.

05Filing and formation services

• Filings are prepared in-house or with our licensed accounting partners, depending on the case. You remain responsible for your company's legal and tax duties and for checking the information you approve.
• For a US LLC, the registered agent is included for the first year. After that we keep handling it, and you pay for each year.
• We are not a law firm, and nothing we provide is legal advice.

06Payment

• Our management and service fees are paid 100% in advance, as set out in your quote. Depending on the work, fees are monthly or per project, with no fixed minimum term.
• Money for ads is paid by you directly to the ad platform. It is not part of our fee.

07Your right to cancel (consumers)

• If you buy as a consumer, not for your business, you can cancel within 14 days of agreeing to a service, without giving a reason. Our refund policy explains how.
• If you ask us to start work within those 14 days and then cancel, you pay for the work done up to the time you tell us. Once a service is fully provided at your request, the right to cancel ends.

08Our responsibility

• We provide our services with reasonable care and skill.
• We are not responsible for losses caused by government bodies, agencies, banks or platforms, for losses you could have avoided, or for indirect losses such as lost profit. Our total responsibility for a service is limited to the amount you paid us for it.
• Nothing in these terms limits responsibility that the law does not allow us to limit, or your legal rights as a consumer.

09Our website

• The content on this website is general information, not advice for your situation. We may change or update it at any time.
• The Certified Ad Partner name, logo and website content belong to us. Platforms named on this website are trademarks of their owners; we are not an official partner of Google or Meta.

10Law and contact

• These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you can also bring claims in your local courts.
• Questions: info@certifiedadpartner.com or WhatsApp +44 7577 593460.